Payment methods

AmpereX does not take payment at an online checkout. You confirm the order with us first — on WhatsApp or through a quote request — and we confirm the amount payable, including delivery and any applicable charges. Every method below is paid against that confirmed order.

Orders are processed once the required payment has been received and verified, not at the moment a transfer is sent.

Pay only to details AmpereX gives you against your order. AmpereX does not send bank account numbers from personal accounts or in unsolicited messages. If an account number reaches you any other way, treat it as fraudulent and check with us first.

Pay directly into the official AmpereX bank account using the account details AmpereX provides.

Some work is charged before any product is sold. These charges are payable whether or not you go on to place an order.

The amount you pay is not only the product price. Delivery charges vary per order, and GST, withholding tax and courier or COD charges may be added where they apply. These are set out in full on the delivery and charges page.

• Import duties, VAT and customs charges in the destination country are payable by the customer unless the order confirmation states otherwise.

• An invoice is issued for every order, including counter sales, and is the document warranty claims are matched against.
• Keep the invoice and the serial numbers on it. Warranty registration uses both.
• Business customers who need invoicing in a company name should say so before the invoice is issued, as reissuing after payment is not always possible.

Custom-built packs and commercial installations are not paid the same way as a catalogue order. They follow milestone payments set out in the accepted project quote — see the project delivery terms.